Creative Courseware has been developing custom training experiences since 1984. Our materials take the learners well beyond simple knowledge transfer. We focus on performance based learning that impacts their behaviors. When learners perform tasks effectively in the training environment, you’ll see measurable improvements in employee efficiency with existing processes or correct application of new processes.
Catering to different learning styles by including multiple training methods and extension opportunities allows learners to absorb material in ways best suited to them, and they can further explore topics that interest them. We can work with you to develop a learning portal that may include research articles, TED Talks, workplace assignments, YouTube videos, etc. in addition to classroom workshops and eLearning courses.
We develop various types of just-in-time training. Job aids may be kept by the user’s desk to help perform tasks more efficiently. When we develop software user guides or other technical documentation, we write it in a natural, user-friendly format.
Our classroom training materials place learners in real world scenarios and activities so they’ll be able to apply what they learn in their actual work environment. Facilitator guides prompt instructors to ask open ended questions to spark dialogue; achieving better understanding of the material.
We can create new eLearning courses, or we can convert existing training to an online format. Our web-based training materials provide interactions that engage the user in learning new concepts and processes. Learners can choose different paths in scenarios, see the results of their choices, and then they’ll be better equipped to perform appropriately on the job.
Provide facilitation services for classroom training
Document your policies and procedures
Develop workplace assignments as training extensions
Write training content for webinar style delivery
Research TED Talks, articles, etc. as learning add-ons
Refresh or revise existing training materials
Convert classroom curriculum to an eLearning format
Conduct train-the-trainer sessions
Editing and quality control
Consult on training approaches
Marketing materials that educate potential clients
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Explore the pieces below for screenshots, snippets of eLearning courses, sample classroom curriculum and facilitator materials, job aids, and more.
I had the privilege of working with Creative Courseware on several projects and they are the best in the performance solutions business! They are committed, professional, and easy to work with. The most memorable series of modules developed were for the Building Your Client base initiative. After the series of modules were taken by 10,000 tax professionals, there was an average increase of 14 tax returns completed per tax professional. That is an additional 140,000 returns. Now that's what I call measurable results!
- Lori Watson, Project Manager, H&R Block.
Creative Courseware was wonderful to work with. They asked insightful questions in the early phases of development for our performance management system. We felt like they were truly interested in being business partners with us, and their knowledge and expertise was what enabled us to complete our project in a timely and efficient manner. The final product resulted in a practical and useful performance management system. It enables us to improve communication about performance expectations and development opportunities for our co-workers, resulting in increased productivity, high morale and high retention rates. We'd happily do business with Creative Courseware again.
- Cindy Martens, Manager of Recruiting & Retention, Affinis Corp.
I’ve turned to Creative Courseware for many projects over the course of almost ten years, which says a lot in the competitive world of eLearning and instructional design. They’ve gained my loyalty by listening patiently to even the craziest ideas, then molding them into engaging, instructionally sound learning experiences that run reliably on our corporate platforms. The Creative Courseware team has supported large global projects requiring translation to multiple languages, but they are just as thoughtful and consistent in the small projects. Most importantly, they bring a positive, can-do attitude to every meeting and every challenge.
- Mianne Irick, Senior Manager of Global Learning, adidas Group.
Working with Creative Courseware to update some of our training material was a fantastic experience. The team of experienced professionals that they assembled to work on our large and complex project was a delight to work with and were always open to input. The level of interactivity and automation they brought to the updated program has led to very positive outcomes with our learners and we have Creative Courseware to thank for it all.
- Client required to remain anonymous.
Creative Courseware has exceeded our expectations for each course they have created for us. The team is easy to work with and can take either the simplest of material or the most complex material and turn it into an engaging course and a great learner experience.
- Frank Hogg, HR, Hallmark Cards, Inc.
Meet our leadership team, then scroll right to learn more about Creative Courseware.
Annie Swartz has over 15 years of experience in education. She has worked as both a classroom educator and lead designer in differentiated curriculum and instruction. The majority of her professional career has involved developing and implementing customized curriculum for secondary schools in both Missouri and California. Annie has a bachelor’s degree in English Education from Colorado State University and a master’s degree in Education Administration from the University of Missouri – Kansas City. As the daughter of Creative Courseware founder, Connie Swartz, Annie has a clear understanding of the company’s history and is dedicated to the high standards by which the company has always operated.
Annie Swartz has over 15 years of experience in education. She has worked as both a classroom educator and lead designer in differentiated curriculum and instruction. The majority of her professional career has involved developing and implementing customized curriculum for secondary schools in both Missouri and California. Annie has a bachelor’s degree in English Education from Colorado State University and a master’s degree in Education Administration from the University of Missouri – Kansas City. As the daughter of Creative Courseware founder, Connie Swartz, Annie has a clear understanding of the company’s history and is dedicated to the high standards by which the company has always operated.
Creative Courseware has been developing customized training experiences since Connie Swartz founded the company in 1984. Cheri joined in 1990 bringing her expertise in instructional design, development and delivery. Many years later, Connie’s daughter, Annie Swartz and her friend Kyle Yamnitz acquired the company. Creative Courseware’s commitment to producing customized, high-quality products as well as developing quality community relationships has allowed Creative Courseware to become the leader in instructional design in the Kansas City area. Creative Courseware has gained the respect of a number of local as well as international clients including Hallmark, Teva Pharmaceuticals, Cerner, Sprint, H&R Block, Payless ShoeSource, Black & Veatch, Wal-Mart and adidas.
Connie Swartz started Creative Courseware in 1984 on her dining room table. For the subsequent 30+ years, she built a company that was dedicated to producing not only a quality product but also building a quality company culture. Her commitment to business development, continued professional development for herself and her team, as well as her dedication to her community made Creative Courseware a leader in Instructional Design. Her contributions and involvement in the Kansas City’s entrepreneurial community earned her an award of fellow status in the Helzberg Entrepreneurial Program (HEMP) as well other honors including the Kansas City Business Journal’s Best Places to Work in Kansas City award for Family-Friendly Environments. Connie remains on board as an integral part of setting direction with client training projects.
In her 25-year career with Creative Courseware, Cheri Stubblefield provided exceptional project management, led quality assurance efforts, and oversaw accounting and service provider relationships. She was the primary point of contact with the Entrepreneurs’ Organization and Hallmark Cards. Cheri continues to assist Creative Courseware in an advisory role.
We are ethical, honest, and genuine with our clients, contractors, vendors and each other. We say what we’ll do, and we do what we say.
Family and friends are as important to us as the bottom line.
Growth We seek new learning opportunities and welcome challenges. We are receptive to new ideas and temper those ideas with the wisdom and insight gained through years of experience.
We expect involvement, cooperation, commitment, and responsible behavior from all members of our team. We unabashedly celebrate our achievements and the achievements of others.
We thrive on creativity and having fun. We turn our imaginations loose to brainstorm original ways to tackle problems; and we recharge our mental batteries by playing as often as possible.
We treat everyone with kindness and compassion. We approach each person and situation with goodwill and a cheerful attitude.
Cups this year
Innovation Carfted for
We are still growing
A high performance workplace starts with us. Tell us a bit about your situation and we’ll schedule a consultation to see how we can help.